Room Mate Valentina - Mexico City

A wonderful designer hotel with excellent staff and awesome rooms! Perfect Location in the very heart of Mexico City! Love it and will be back...

Bed was comfortable. Room was spacious. Breakfasts were good! The special rate we got was good also.

The staff was not well prepared, well informed, and did not inspire great confidence. The shower design was awful, leading to our bathroom flooding after every shower. We got s special rate, the normal rates are way too high for what the hotel offers.

Easy access to public transportation and well situated when it comes to shopping and dining out ,

-Nice looks, up dated, but very unconfortable. -Oriented to a very specific market(gay), which would be a smart if it was a wider one.I´m gay and 47.....I do not feel this hotel can host people over 60 y.o. Neather can be the right option for families. -Employees are loud and not very descreet. -The cafeteria was rather messy and the food was not managed properly behind the counter.The "waiters" used their hands while displaying cheese and ham and it was obvios the boxes and products had not a better place to be stored....I do not want to think about how the kitchen(behind doors) would be like -I request a quiet room, not over looking the street. That´s not what I got... -Recommending Valentina would be complicated; I would have to pick the right person.

Absolutely nothing

We booked a specific room three months prior to departure, at the arrival they told us the room was not available. The room was dirty (sheets, carpet and sofa) No heating in the room, we request at least an extra blanket. After two hours still no blanket, we had to go down to the reception and request it again. Breakfast very poor. Receptionists unqualified. I absolute no recommend this hotel.

With the picture I was thinking to have a bath tub, and rhat was not the case. And during the night, we did not have hot water, but we had during the next morning.

Excellent staff

Hot water took a long time to get to the correct temp

Location

Only one iron for the whole hotel! Radio in room didn't work and when reported it still never got fixed! Maid service was not good!

Convenience of location. All of the staff were so friendly and helpful.

Very noisy neighborhood. Could hear everything through the windows, despite them being closed. Need more soundproofing.

Modern , breakfarst was good fresh fruit and yogurt juice

Close to bars at night clubs open till six am. No available ice machine on the floor

The design was top notch, very sexy. Actually looks like the pictures which is rarely the case. Breakfast was good with great coffee!! We stayed on the 3rd floor facing the street during the weekend and could barley hear the music even though it was bumping (loud) outside. Great value!!

Internet wireless service went off and on several times.

The hotel is a great deal considering its location and what it offers. The design of the hotel is cool and the quality of the construction is great.

Why can't they steam-clean the carpets? This place would have been great if the carpets were clean. When we arrived there was vomit in the elevator and after 4 days, it still hadn't been cleaned - really surprising considering the quality of everything else. Same with the carpet and furniture in the room. Just invest $500 in a steam cleaner and I'll stay here every time.

Great design. Excelent staff. Excelent location (if your not homophobic)

Air Conditioner is cool only and may be a little cold.

The staff was very kind

This is a hotel surrounded by gay clubs and sex shops. It´s definitely not a proper place to go with kinds and family.

I love the reception staff, they go out of way to make our stay comfortable.

Breakfast very poor, every day the same and staff did not understand anything in English. If you order scramble eggs, they served pancake with ham and cheese, no fruits in bowls, no juice and glasses. You have to ask for everything and in the middle of service they said they got no fruits and juices!!! Breakfast from 8 to 12 noon... Horrible! No facilities, no swimming pool, gym , no tea or coffee in hotel rooms and cleaning??? This is big joke... During 2nd day we spoilt red wine on our table and it was not clean until last day when we leave while staying there 8 nights! Area full of cheap gays, loud music and dark room bars and disco... This is the only area which does not sleep 24 hours out of 7 days with music and shows until 5am!!!